• reddig33@lemmy.world
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    7 months ago

    It’ll just backfire like outsourcing did. Just keep pissing off your user base while they struggle with your product. I’m sure that’ll bring you repeat customers.

    • Fermion@mander.xyz
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      7 months ago

      I have a friend who works for a car dealership. One of the old farts in charge got suckered into buying an AI phone receptionist service. The thing never connects people to the right department even when asking specifically by name. A car dealership cannot afford to have customers getting turned away by a poorly functioning ai phone service.

      Ai has become the newest excuse for borderline conmen to sell expensive services to administration that doesn’t know to carefully check claims before buying something.