Waiting for 30 minutes to access the Web site of the Road Safety Authority, the Irish equivalent of the DMV. Too bad they don’t have physical offices where I could queue personally…

  • Chestnut@lemmy.world
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    7 months ago

    I bet the constraint here isn’t what’s serving the website but either an external dependency that they don’t have control over so that can’t scale or a relational database that they didn’t have the budget or expertise to scale

    Edit: or just that humans have to actually look at it and you’re waiting to talk to one

    My local government does it all async to avoid that issue

        • thefartographer@lemm.ee
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          7 months ago

          No thanks, I prefer my internet experience to be linear and iterative with no fail backs for any exceptions. C’mon dead process without an error report!

    • grue@lemmy.world
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      7 months ago

      If it were the US, I’d guess the constraint was political meddling by somebody who wants everyone to hate the agency so they have an excuse to privatize it, but I don’t know if Ireland has that kind of problem.