A lot of people got the game with the assumption it was coming.
Do you mean they bought Overwatch 1, with the anticipation that at some point after the release of Overwatch 2, they would add PvE? Because Overwatch 2 was free to play from the start. The only thing that you could “pre-order” was a pack that gave some cosemtics, some premium currency, and the first battlepass. At that point PvE was something they were still planning to add at some point but still had no date, so you could only use those bonuses for the PvP.
Do you mean they bought Overwatch 1, with the anticipation that at some point after the release of Overwatch 2, they would add PvE? Because Overwatch 2 was free to play from the start. The only thing that you could “pre-order” was a pack that gave some cosemtics, some premium currency, and the first battlepass. At that point PvE was something they were still planning to add at some point but still had no date, so you could only use those bonuses for the PvP.