As a full time delivery,driver completely reliant on this to survive as I live in my car, but in another state, allow me to share some tips. (I do not take responsibility for your actions or the results.
Unless you have near-perfect overlap of your zones/active areas across multiple platforms, do not waste your main time (2 hrs on either side of a common meal time) trying to multi-app.
If you are choosing the cherrypick method of offer acceptance: Get to know the specific flow of high value orders during high order quantity times. Your acceptance rate, and therefore your average offers, obviously suffer with this method. Accept that as a fact and ensure that you’re still the nearest/fastest/best driver. Attempting to maintain a nearly-next-tier acceptance rating is useless. (Example: Doordash does not officially take issue with drivers for acceptance rates except in outlier cases. You may be hovering around 10-30% and thats how cherrypicking works.)
If your customer has added anything into the details other than the default instructions,it is worth it to contact your customer directly with a more accurate and personal ETA upon leaving with their order. The same for when there is any sort of a wait. Yes the app sometimes notifies them automatically, but I’ve never had a complaint for doing this and you can automate a large chunk of this with Android phones, idk about iPhones. But I have seen a.noticible increase in likelihood of additional tips from being more specifically informative than the app is.
If you find yourself with a pain in the ass order to a shitty low/no tipper, and you find yourself frustrated that this won’t even pay for your own meal… then snap your blurry-as-hell photo as you drive by and go on your way with your meal that DeliveryCo.s investors just paid for. Seriously. I have over 5k deliveries across 3 apps, and I have had 2 strikes ever, both of which were removed after I disputed them.
look, the Customer gets their money back, and the very same number you call to attempt to get some help when an order goes to shit only to wait on hold for someone who is also underpaid as fuck to do exactly fuck-all to help IS THE SAME ONE THE CUSTOMER GETS. They are incentivised to process calls as quick as they can because they are being fucked by the same company fucking you. Not to mention the fact that if someone places an order and doesn’t tip, then they cannot afford the order in the first place, and the get their money back. Moral relativism is built in to capitalism, and being the bigger person to a corporation when you haven’t eaten since lunch yesterday only serves to perpetuate the problem.
Wealthy homes =/= great tips. Sometimes it does, and weathier areas do tend to have less 0$ tips, insufficient tips can be just as prevalent if not more in certain areas.
The staff at restaurants are hardly ever responsible for you having to wait for an order, and being kind and patient is a necessity and often results in your order getting finished with less mistakes and less time.
This is very dependent on your area, but the best times I have found on average generally with all 3 different States I have worked in:
-Monday breakfast
-Wed-Sat nights
-(*)Sunday until after late lunch(around 2:30pm)
-government holidays
I have had consistent crappy dekiveries with workday lunch hours.
(*) I have had both my very best tips and my absolute worst tips + deliveries on Sundays. Its random.
As a full time delivery,driver completely reliant on this to survive as I live in my car, but in another state, allow me to share some tips. (I do not take responsibility for your actions or the results.
Unless you have near-perfect overlap of your zones/active areas across multiple platforms, do not waste your main time (2 hrs on either side of a common meal time) trying to multi-app.
If you are choosing the cherrypick method of offer acceptance: Get to know the specific flow of high value orders during high order quantity times. Your acceptance rate, and therefore your average offers, obviously suffer with this method. Accept that as a fact and ensure that you’re still the nearest/fastest/best driver. Attempting to maintain a nearly-next-tier acceptance rating is useless. (Example: Doordash does not officially take issue with drivers for acceptance rates except in outlier cases. You may be hovering around 10-30% and thats how cherrypicking works.)
If your customer has added anything into the details other than the default instructions,it is worth it to contact your customer directly with a more accurate and personal ETA upon leaving with their order. The same for when there is any sort of a wait. Yes the app sometimes notifies them automatically, but I’ve never had a complaint for doing this and you can automate a large chunk of this with Android phones, idk about iPhones. But I have seen a.noticible increase in likelihood of additional tips from being more specifically informative than the app is.
If you find yourself with a pain in the ass order to a shitty low/no tipper, and you find yourself frustrated that this won’t even pay for your own meal… then snap your blurry-as-hell photo as you drive by and go on your way with your meal that DeliveryCo.s investors just paid for. Seriously. I have over 5k deliveries across 3 apps, and I have had 2 strikes ever, both of which were removed after I disputed them.
look, the Customer gets their money back, and the very same number you call to attempt to get some help when an order goes to shit only to wait on hold for someone who is also underpaid as fuck to do exactly fuck-all to help IS THE SAME ONE THE CUSTOMER GETS. They are incentivised to process calls as quick as they can because they are being fucked by the same company fucking you. Not to mention the fact that if someone places an order and doesn’t tip, then they cannot afford the order in the first place, and the get their money back. Moral relativism is built in to capitalism, and being the bigger person to a corporation when you haven’t eaten since lunch yesterday only serves to perpetuate the problem.
Wealthy homes =/= great tips. Sometimes it does, and weathier areas do tend to have less 0$ tips, insufficient tips can be just as prevalent if not more in certain areas.
The staff at restaurants are hardly ever responsible for you having to wait for an order, and being kind and patient is a necessity and often results in your order getting finished with less mistakes and less time.
This is very dependent on your area, but the best times I have found on average generally with all 3 different States I have worked in:
-Monday breakfast
-Wed-Sat nights
-(*)Sunday until after late lunch(around 2:30pm)
-government holidays
I have had consistent crappy dekiveries with workday lunch hours.
(*) I have had both my very best tips and my absolute worst tips + deliveries on Sundays. Its random.
Telling people to steal orders sounds like bad advice.
Read the top part.