• @UnderpantsWeevil@lemmy.world
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    2425 days ago

    AOL profited for over a decade on people who signed up for the service and simply lost track of it, paying month after month for something they’d forgotten they even had.

    Crazy that these services can just raise premiums whenever they please without even reaffirming that the customer still wants the service. I guarantee that if you needed to re-verify your account on a price increase, firms with big client pools would never raise their rates again.

    • @chiliedogg@lemmy.world
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      25 days ago

      And now when you card expires, they just change the expiration date on your existing number a few times until it works to keep the subscription going, and that’s somehow legal.