Generative AI could soon decimate the call center industry, says CEO

www.techspot.com

Generative AI could soon decimate the call center industry, says CEO

www.techspot.com

Michael Ten to

Technology@lemmy.zipEnglish • 2 months ago

The grim prediction comes from K Krithivasan, head of Indian IT giant Tata Consultancy Services (TCS). The second-largest company in India by market cap, it has more...

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1•2 months ago
AI is gonna be the scapegoat for so much shit in the next 5 years

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