It would have been perfectly fine if they did it this way to start. Tie the new licensing costs to a future engine version, give lead time before you start collecting data, and have the number be manageable.
But trust in such an absolutely critical vendor that your entire business relies on, and they told you they’re perfectly fine trying to retroactively change contracts. The uncertainty of legal costs to protect your rights is a huge concern.
The new term seems very… reasonable. They took the lesson to the heart and won’t try to alter the deal again in the future, right? Right?
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It would have been perfectly fine if they did it this way to start. Tie the new licensing costs to a future engine version, give lead time before you start collecting data, and have the number be manageable.
But trust in such an absolutely critical vendor that your entire business relies on, and they told you they’re perfectly fine trying to retroactively change contracts. The uncertainty of legal costs to protect your rights is a huge concern.