• GVasco@discuss.tchncs.de
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    1 year ago

    Disagree, this is one of those changes that not only is very hyginic but also has a juge impact on reducing the amount of work for staff.

    I won’t disagree however that they could still have menus available for the instances people don’t have a smartphone or are having problems with their smartphone. However, overall the impacts are mostly positive aside from incoviniencing the customer slightly to look at the menu on their phone.

    • TheImplication@lemmy.world
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      1 year ago

      The entire point of going out to eat is customer service. If I didn’t want things like this handled for me I would eat at home. “Slightly inconveniencing the customer” is not acceptable.

      What’s worse is I’m now expected to tip 20% to a person that basically runs my food and fucks off. Id be fine with it if I picked up my food at a window. Why am I tipping someone so much money when all they do is deliver food? No talking, no taking an order, no checking in, not even bringing a bill. I was at a brewery recently with one of those order online and bring it to your table setups. I asked for some ketchup when they brought the food and they told me I had to order it through the website. Not going back.