• Lasso1971@thelemmy.club
        link
        fedilink
        arrow-up
        9
        ·
        edit-2
        1 year ago

        I got my grandma a chromebox for easy updates and minimal tech support. I get a call from her probably once a month when a random tab she got to through Facebook puts her browser in full screen and says she has a windows virus. Sometimes she calls them but is smart enough to not give a credit card. Every time she calls me all scared and asks “I don’t have Microsoft right?” lol

    • moon_matter@kbin.social
      link
      fedilink
      arrow-up
      41
      ·
      edit-2
      1 year ago

      Sometimes they can afford to not know because they have a relative who can manage the device for them. In which case they really wouldn’t be installing software on their own really.

      You would be surprised at how many people cannot even change the volume on their tablet.

      • SokathHisEyesOpen@lemmy.ml
        link
        fedilink
        arrow-up
        15
        ·
        1 year ago

        You would be surprised at how many people cannot even change the volume on their tablet.

        If that number is more than 0 then I would be very surprised. There are buttons on the side for volume and volume buttons have been standard on devices since at least the early 80’s.

        • LifeInMultipleChoice@lemmy.ml
          link
          fedilink
          arrow-up
          6
          ·
          1 year ago

          Had someone ask me why their phone didnt make noise or vibrate when they recieved calls the other day. They were pressing the volume down button with the unlock button to get the screen to turn on/off. So it would slowly mute the phone and take the vibrate off once muted.

          They would have benefited from the buttons not being less than half an inch away, and possibly on the opposite side. (Not sure what kind of phone it was, it was a cheaper device it seemed.)

      • theshatterstone54@feddit.uk
        link
        fedilink
        arrow-up
        2
        ·
        1 year ago

        This reminds me of that time where my mum entered the fastboot menu on her phone by mistake. She panicked and I just told her to restart, making sure she holds only the power button this time. It also reminds me of the first time I got into my first smart device (my Tablet’s) bootloader by mistake. I was 10, my parents had just bought me the tablet like a week ago and I was at my grandma’s so I understandably panicked a lot. But of course, no damage was done.

      • Calidro@feddit.de
        link
        fedilink
        arrow-up
        21
        ·
        1 year ago

        I don’t know, it sounds a bit Linux circle-jerky to me but then again a lot of people are indeed very clueless, true!

      • Faresh@lemmy.ml
        link
        fedilink
        English
        arrow-up
        6
        ·
        1 year ago

        I wouldn’t say braindead. They just don’t care (because all they need a computer for is to read emails and use a text processor) or haven’t had the time to learn yet (every known fact must be learned for a first time at some point in your life, which means there is a time in your life where you don’t have that knowledge yet (ie. the time before you acquired that knowledge)).

    • Neato@kbin.social
      link
      fedilink
      arrow-up
      17
      ·
      1 year ago

      My aunt in her late 70s probably is only distantly aware. I wouldn’t be surprised if she turned her tablet around to check.

    • joucker29@lemmy.ml
      link
      fedilink
      arrow-up
      15
      ·
      1 year ago

      Yes. I have helped people install software over discord and they don’t know what a OS is.