Well since I’ve been mostly in customer service jobs I’d like for people to know that the reps don’t make the rules or decisions. When there is something about a store or service that’s undesirable such as prices then it’s something to bring up to upper management or just let them lose you as a customer. But you can be as nice to the reps as they are to you.

  • t_378@lemmy.one
    90·
    4 months ago

    I’m an engineer. When you see something really badly designed and think “wow, those engineers are so stupid! I could have done a better job myself!”

    Please know that we did think about it. It’s just that some guy with an MBA decides the schedule, and another guy with an MBA decides the budget, and terrible designs get released no matter how much we protest. I’m sorry we couldn’t figure it out fast enough and cheap enough, though.

    And yes, we do mistakes all the time too. It’s just that we usually know about the obvious ones.

      • t_378@lemmy.one
        23·
        4 months ago

        Yes, another tragedy is when sales guy from company A talks to sales guy from company B.

        You want a submarine to also fly into space? Oh yeah, we can do that! Our engineers are really smart, shouldn’t be a problem. We’ll have that design over to you in 2 weeks!

        Later, when talking to the engineering team…

        Well, I don’t see what’s so hard about it. We’ve had submarines and planes in WW2, you’re telling me we can’t innovative and combine those ideas? Well, this is an opportunity for you guys to really show off the engineering ability of the company… And I can’t move the promise date now, I already talked to him on the phone and I’m about to go on my cruise. Call me if you need anything!

        • Lorenz_These_Curves@lemmy.world
          7·
          4 months ago

          Another guy with an MBA:It needs to have AI too!!! You know, like ChaTGPT. So it can reason about the world!!

          Engineer: You know ChatGPT can’t “reason” right?

          MBA Guy: But I can tell it to autogenerate code!

          Engineer: It’s just finding code snippets like you could find with a search engine.

          MBA: But they said it was sentient! AI!! LLMS!! SYNERGY!!

          Engineer:…Nevermind. Yes, we’ll build a submarine that can fly and add a chat box so you can ask it what it is thinking.

          Engineer quits next day

          I’m half joking, but it pains me as an engineer to admit how close to reality this can be.

    • wellDuuh@lemmy.worldEnglish
      14·
      4 months ago

      GET. THIS. GUY. HIS. VOTES.

      Edit: The budget slayers, almost wanna punch them in the face and walk out of the office for good.

  • some_guy@lemmy.sdf.org
    48·
    4 months ago

    The things I ask you to do while troubleshooting aren’t guesses. They’re based on years of experience.

    • Garbanzo@lemmy.worldEnglish
      26·
      4 months ago

      Sometimes I’m guessing, but my guesses are more informed than yours and I’m only suggesting giving it a try because it will be faster than this argument we’re now having about it.

      • borari@lemmy.dbzer0.com
        12·
        4 months ago

        If you can frame every guess so that it can only ever have a binary A/B answer, troubleshooting and guessing are pretty much identical.

  • all-knight-party@kbin.run
    39·
    4 months ago

    If you work around forklifts, never trust the driver. Ideally they’re being safe and watching out for you, but don’t gamble on it. They’re heavier than a car and can very easily kill you or at the least break your foot and it will be an arduous healing process.

    • DessertStorms
      23·
      4 months ago

      Ideally they’re being safe and watching out for you, but don’t gamble on it

      Also, accidents just happen - people have heart attacks, strokes, seizures, machines malfunction, all sorts of shit can suddenly happen that is out of anyone’s control, so even if someone is being safe and watching out for you, it isn’t worth the gamble…

  • ch00f@lemmy.world
    38·
    4 months ago

    Electrical engineer. You can’t develop and ship an iPhone in a year. Apple has multiple generations under development at the same time.

  • OutlierBlue@lemmy.caEnglish
    38·
    4 months ago

    At least try rebooting your computer before you contact I.T. It really does fix a lot of things. And don’t lie to us and say you already tried it once we get to your office.

  • ѕєχυαℓ ρσℓутσρє@lemmy.sdf.org
    37·
    4 months ago

    When you buy a research paper, the author doesn’t get any cut from it. The journals are scams, and should be destroyed. Until that happens, try searching on arxiv.org first, usually there are preprints available there. If not, contact the authors. Most of us are happy to share our results. Your local library can also help you get access to those.

    These are the more legitimate ways, and then there’s sci-hub. I’ve actually seen internationally renowned researchers open a paper using sci-hub on their laptop lol.

  • Rose Thorne(She/Her)@lemm.ee
    36·
    4 months ago

    Icing a cake takes time, especially when it’s one meant to feed between 90 and 100 people. We’re not trying to ruin your kids birthday when we need 24 hours notice for something that size, it’s that someone needs to take at least 2 hours to get it done, and we can’t magically make that happen on short notice and full days.

    • dohpaz42@lemmy.worldEnglish
      30·
      4 months ago

      You are not entitled to:

      1. minimum wage
      2. daily and weekly limits on hours of work
      3. daily rest periods
      4. time off between shifts
      5. weekly/bi-weekly rest periods
      6. eating periods
      7. three-hour rule
      8. overtime pay
      9. public holidays or public holiday pay
      10. vacation with pay

      WTF? That is insane what you are not entitled to. If you don’t mind my asking, can you not find another job than being a farmer?

      • RoquetteQueen@sh.itjust.works
        14·
        4 months ago

        I chose to do it. I like it. I have a good boss who pays well and gives me a lot of freedom and flexibility. The vast majority of farm workers aren’t as lucky.

      • SchmidtGenetics@lemmy.world
        8·
        4 months ago

        It’s usually family business, and they have a lot of write offs and incentives usually, so it prevents abuse of the system, but it also applies to non-arms length employees since farms trade work all the time as well, so bobs mid works for me and my kid works for him.

    • MrGG@lemmy.ca
      4·
      4 months ago

      Oof! Hello, fellow Ontarian here. I had no idea this was the case for Ontario farm workers! Is it common for people to be paid less than minimum wage and not get breaks? Is it just for specific times of year (ie harvesting) or for the entire growing season?

      This may sound weird, but: thanks for the work you do in agriculture and feeding us! 😛 I’m in / from Toronto, and try to buy local when I can.

      • RoquetteQueen@sh.itjust.works
        4·
        4 months ago

        I work on a small farm and am treated well but my understanding is that the big farms that supply the grocery stores employ almost exclusively underpaid temporary foreign workers (TFW). A lot of the farms that sell at farmers markers also employ underpaid TFWs or idealistic young people who will work for food, a room to sleep in, and a $50 a week allowance.

        • MrGG@lemmy.ca
          5·
          4 months ago

          Ah, TFWs. If you go by the news, neither big farms nor Tim Horton’s can survive without them. I’m glad you’re treated well. It pains me to think about how much exploitation is in the industry.

          It’s a dream of mine (and a handful of friends) to start a commune / cooperative farming thing (closer to the hobby side of things) east of Toronto once we pool enough money, so insights into the industry are fascinating to me. And yeah, we know it’s going to be more work and recurring failures than we can possibly imagine (especially to start) but we’re determined and going to be diligent in research and preparation before we jump into it.

          • RoquetteQueen@sh.itjust.works
            1·
            4 months ago

            I don’t really know how to feed everyone without TFWs either, to be honest. They really are so much better at this work than any local Canadians I’ve met, myself included. And people are only willing/able to spend so much on their food. I’m paid better than most farm workers because my boss is idealistic and willing to pay himself very little in order to pay us more and sell at a price regular people can afford, not just wealthy people. He can only get away with paying himself so little because he lives in an off-grid cabin and I’m pretty sure his parents are rich. It’s a nice job for me and we do feed quality produce to people who normally couldn’t afford it, but it’s only about 200 people. Places like this aren’t going to feed all of Canada.

            I hope you get your farm one day, though. It feels good feeding people.

            Editing just to clarify that I don’t think it’s okay to treat TFWs like we do. People need to be paid and treated properly regardless of where they come from.

      • DessertStorms
        2·
        4 months ago

        This may sound weird

        We should absolutely normalise thanking those who work to produce our food.

  • ThatWeirdGuy1001@lemmy.world
    19·
    4 months ago

    I work in food and the amount of customers that act like every mistake is a personal attack is wild.

    If you actually think someone is deliberately messing up your food you need to just stop going there entirely.

  • Iheartcheese@lemmy.world
    18·
    4 months ago

    Retail employee.

    Technically speaking there’s not that much stopping me from slapping the shit out of you.

    • skulblaka@sh.itjust.works
      5·
      4 months ago

      I’m a mechanic.

      At any given point in time, I can clock out for my lunch break and walk out of the parking lot and I am no longer an employee of my company at that time. The big-ass prybar in my toolbox also isn’t company property.

      I haven’t had a situation yet where I’ve had to make use of that ability, but I have had to bring up its possibility once or twice.

      And that’s only because I actually value my job. If I didn’t like my job there’s really nothing stopping me from throwing some hands at a shitty customer other than police action, and to be honest, the cops don’t really like to come around the area where I work very often.

      More people need to be just a little bit more afraid of service workers. Treat us nice and we’ll treat you nice. But treat us like shit and we don’t really have all that far to fall if we decide you’re the hill worth dying on. I’ve been really damn tempted to just beat the fuck out of an asshole customer before and while I’ve never done it, I know a lot of folks in my industry with a lot less restraint than me.

  • HarbingerOfTomb@lemmy.world
    18·
    4 months ago

    As a funeral director, I’m not trying to upsell you into a nicer casket or talk you into something you don’t want. I’m just trying to help you get through it and be happy with the decisions you made.

  • That_Devil_Girl@lemmy.ml
    17·
    4 months ago

    As a welder, quality doesn’t come cheap or fast. A lot of work goes into my work. Even if all I’m doing is welding Part A to Part B, a lot of research, prep, and planning goes into it.

    I need to know what the base material is, the base metal thickness, I need to clean the HAZ, I need to protect everything near the HAZ. I need to actually weld it and clean it for repaint.

    A good welder plans to have their welds last the lifespan of the thing being welded on. If I’m welding a car frame together, I’m going to make damn sure they’re good long-lasting welds that resist corrosion. Those welds will outlive the car itself.

  • NataliePortland@lemmy.caEnglish
    14·
    4 months ago

    You can bring your phone into the X-ray room. Unless you’re getting a hip X-ray you can even keep it in your pocket. Keys and wallet too!

    All my patients are convinced that a phone can’t be in the pocket and I cannot even convince them otherwise. They don’t believe me!