• dutchkimble@lemy.lol
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          7 months ago

          Assuming we didn’t do this, but won’t the large company check the address belongs to the actual person before not sending us the replacement because we didn’t do it anyway? Also won’t they insist for the faulty unit, what other options will they accept? Asking for writing a book on hypothetical scenarios

            • Blue_Morpho@lemmy.world
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              7 months ago

              “won’t they insist for the faulty unit, what other options will they accept?”

              Every business I’ve dealt with always wants the faulty unit back before sending a replacement.