I put on an episode of a show I’m watching, and about ten minutes into it, I missed something on screen, so pressed the skip back button on my remote. The spinning loading circle came up, but stayed for a while, and the episode froze at the point where I’d pressed the button.

No problem I thought, I haven’t used Plex for a while, it might just need a little kick. I restarted my fire stick, and restarted the Plex server, just in case. A few minutes later, I didn’t catch what a character said, so I tried skipping back again. Plex crashed again. Another set of restarts and we’re watching again.

About 15 minutes later, the episode just freezes. No error message or warning, just a frozen screen. I gave it a minute and pressed play, and Plex crashed back to the episode selection screen. Pressing play worked again for a few minutes, until I got an error on screen telling me that my network is too slow for the video. It’s a less than 1080p video streaming at 10 Mbps over a gigabit connection. This time, reopening the video took me back to the point of the last issue.

So much for relaxing in front of the TV…

  • Kit
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    2 months ago

    I’ve been using Plex hosted on a Mac Mini for years, multiple hours every day, and have never had issues like this. I hope you’re able to figure it out.